Techno Park Jobs,Technical Support Executive

Job Title: Technical Support Executive
Company NocON Solutions Pvt Lvt
Closing On: Tuesday, 14 August 2012
Contact Email: hr@noconsolutions.com ,
Job Description:
Experience: 1- 2 Years
No: of Positions : 4
Knowledge in administration of Windows servers
Knowledge in Active Directory, DNS, TCP/IP, DHCP etc
Daily routine work of servers like monitoring, checking events, Checking Services, Updating new patches
Responsible resolving incidents as per the assigned SLAs, maintaining excellent service levels and Customer Satisfaction.
Remotely checking and monitoring of  Servers
Checking for new Security and Vulnerabilities alerts regularly.
Maintaining the Server checklist and documents as per company policy
Knowledge in  LAN & WAN Technologies.
Microsoft Office knowledge
Knowledge of incident-, problem, change process handling
Good Documentation Skills
Problem solving skills and learning attitude

Preferred Skills:
BE, B.Tech, B.Sc., MCA or any equivalent degree preferred
Experience in Technical  Voice support is must.
Should have excellent written and verbal communication skills.
Willing to work in 247 shift environment.
Be a quick learner

Along with the resume attach details of Current CTC, Expected CTC & Notice Period. (Mandatory)